07-04-2012, 04:38 PM
Dear all,
Many users are confused by the term Software Problems.
To make everyone life easier my suggestion is to rename:
Software Problems
to
Software Installation Problems & Bugs
While observing users behavior I discovered that:
- many of them try to place in the appropriate section of the Software Problems thread their request for engineering help (how to use software). e.g. One doesn't know how to define a frame is sap2000 so he asks in CSI Problems thread.
- many don't read the warnings placed everywhere regarding the purpose of Software Problems section (BennyP has most of them everywhere)
- many get warnings and explanations but they somehow forget
If possible to rename I believe this change will make a difference.
Regards
Many users are confused by the term Software Problems.
To make everyone life easier my suggestion is to rename:
Software Problems
to
Software Installation Problems & Bugs
While observing users behavior I discovered that:
- many of them try to place in the appropriate section of the Software Problems thread their request for engineering help (how to use software). e.g. One doesn't know how to define a frame is sap2000 so he asks in CSI Problems thread.
- many don't read the warnings placed everywhere regarding the purpose of Software Problems section (BennyP has most of them everywhere)
- many get warnings and explanations but they somehow forget
If possible to rename I believe this change will make a difference.
Regards